About Us
With abandoned pets close to our hearts, we originally set out to help the UAE’s animal welfare groups send rescues to their new forever homes, at as low a cost as possible and, in some cases, completely free of any fees. As our reputation grew, we began to receive enquiries directly from pet parents so took the decision to take the plunge, two feet and all paws, to expand and Pawsome Pets was born. Since 2016 we have been Moving Your World Around The World.
From small beginnings we have grown to the company we are today. Recently voted UAE's Favourite Pet Relocation Company, we offer bespoke and comprehensive travel solutions for your furry, feathered and scaley family. Since our first relocation with Jamie Hendrix, the tail-less rescue kitty who we flew to his new furrever home in the UK, we have helped thousands of pets travel safely around the world (and in some cases back again). We have a fleet of customised pet limo's and offer staycations for cats, birds and small pets in our very own luxury hotel, The Pawtery. For the pupsters, we partner with trusted colleagues where our clients enjoy the same amazing daycare and boarding facilities that our own pets visit.
​
We are members of IPATA and ATA, global organisations whose primary focus is the safe and ethical transportation of pets around the world and we are extremely proud to share the values they hold. Both have a stringent vetting process for their members and require us to keep up to date with the latest best practise, regulations and standards in pet travel. We are bound by and hold ourselves accountable to, the highest global standards in pet travel, care and well-being, so you can be sure your pets are enjoying the very best service from our team.
Adamant he has no favourites, all our furry VIPs fall in love with Arno (and he with them), safely chauffeuring them to and from their various pre-travel appointments and staycays there is always time for a selfie and a cuddle.
DEAN
​
Meet The Team
Whilst volunteering to help animal welfare groups relocate their rescues, Kirsty recognised some of the key challenges faced when relocating a pet; lack of transparency on costs and process, confusion on viable options and much more. She figured there had to be a better way?And so, Pawsome Pets was born....
​
Alongside the day to day running of the business, she also ensures key client services (chin scratches, ear rubs and cuddles) are always on top of the team agenda.
Known on the Dubai doggie circuit as the ‘Husky Whisperer’ due to the waifs and strays (often of the husky variety) passing through his home on their way to a better life.
Turns out Dean is in fact an all-round doggie and kitty whisperer with every (and we mean EVERY) furry client he meets, falling under his spell.
CLAIRE
​
Living down under, Claire is deputy to our Chief Ball Counter, Smoke.
Whilst he is busy keeping a close eye on our inventory of toys (particularly the balls), Claire ensures that we keep everyone on side by paying our bills on time.
​
All that number crunching sounds a bit boring but she and Smoke assure us it's not.
Anja has spent many years rescuing and fostering dogs, becoming a well-known figure in the UAE pet community. Her journey with animals is more than just a career; it’s a true calling and a place where she feels most at home.
Working with pets for many years, Anja shares her extensive experience and knowledge with colleagues and clients, providing a reassuring approach to pet travel. Her dedication to animal welfare shines through her work, driven by her passion and commitment to making a difference in the lives of pets.
Anja’s own four-legged family includes Ezi and Roo , who are loved and supported by her husband David and their two-legged sibling Aaliyah. Her heartfelt approach to animal care and her deep immersion in the pet industry make her an invaluable asset to any team focused on animal welfare
Pawtery Manager Kyle, balances winning the hearts of our staycay guests and the trust of their pawrents. Ensuring the highest of staycay standards, whilst also leading our travel proposal team on the relocation side of things – a
man of many talents.
Angel’s passion for working in the pet industry shines through in every aspect of his role. With a genuine love for animals, he finds immense joy in being surrounded by pets and treating them with the utmost care and affection. To Angel, the ability to work with animals and ensure their well-being is not just a job—it’s a calling (with a particular passion for ensuring the ultimate spa experience for those who need a little extra tlc).
​His dedication to treating every pet as if they were his own exemplifies his deep commitment and enthusiasm for the field. Angel’s heartfelt approach and unwavering passion make him an invaluable part of our team, ensuring that every furry friend receives the love and care they deserve during their stay at The Pawtery.
​Angel excels in caring for our diverse guests, including cats, rabbits, hamsters, birds, tortoises, and more. His meticulous attention to detail and personalized care ensure that each pet enjoys a comfortable and enjoyable staycation at The Pawtery
Mirela is a lady of many talents with a rich and diverse background. Her career journey has seen her excel in various roles, including Localization Project Manager, Teacher Assistant, and stay-at-home mom. Each of these experiences has contributed to her unique skill set and perspective.
Mirela’s passion for the animal industry was ignited by a challenging yet transformative experience with fostering dogs. This journey not only deepened her love for animals but also led her to a fulfilling career in this field. For the past four years, she has been accompanied by her beloved “foster fail” Marso, who has become a cherished member of her life and enjoys spending time with the entire Pawsome team in the office.
Mirela is known for her compassionate nature, strong organizational skills, and ability to connect with both people and animals. Her dedication to her work and her team is evident in everything she does.
Meet Mercy, our dedicated and passionate team member who wears many hats with grace and enthusiasm. Known affectionately as the “Super Nan” to The Real Bosses, Mercy’s love for her job shines through in everything she does. Whether she’s managing the day-to-day activities or lending a helping hand to our feline staycay clients, Mercy’s presence is always felt.
​
Wherever Mercy goes, you can be sure there’s a four-legged companion not far behind. Her bond with animals is truly special, and she ensures that both our office and cattery are always super clean and tidy. Mercy’s dedication to maintaining a welcoming and organized environment is unmatched, making her an invaluable part of our team.
​
With Mercy around, you can always expect a warm smile, a helping hand, and a furry friend to brighten your day. Her commitment to her work and her love for animals make her a true asset to our team
Always under our feet - literally.
Keeping us on our toes (or tripping us up) as they sprawl around the office.
Providing free cuddles and feet warmers.
Never making the tea!
THE REAL BOSSES
Fiel’s journey into the pet industry is rooted in a lifelong love for animals. Growing up surrounded by pets, he developed a deep affection for them from a young age. Initially, Fiel worked as an online seller, but he soon realized that his true passion lay in working directly with animals.
​
For Fiel, being around cats is a stress-free sanctuary. He finds immense joy in his daily interactions with them, and his commitment to his work is evident in the care and cuddles he provides. Fiel ensures that each cat receives the affection and attention they deserve, making their well-being his top priority.
​
Fiel’s dedication to his feline friends goes beyond mere duty; it’s a heartfelt mission. His ability to create a loving and nurturing environment for cats sets him apart in the pet industry. Whether it’s through gentle care or playful interactions, Fiel’s approach is always centered on the happiness and health of the cats he looks after
Gerald's enthusiasm and love of pets is infectious, bringing boundless excitement to work every day. His passion for animals shines through in every aspect of his role, and he finds immense joy in being surrounded by pets.
​
What truly drives Gerald is witnessing the heartfelt reunions between pets and their owners. Seeing the smiles and reactions of clients when they are reunited with their beloved companions is the highlight of his day. And of course the cuddles and selfies that Gerald is infamous for.
​
Gerald dedication to ensuring these special moments are as smooth and joyful as possible makes him an invaluable part of our team. His love for animals and commitment to exceptional service ensure that every reunion is a memorable experience
TJ brings a wealth of experience from his years working as a taxi driver across Dubai, where he thrived on meeting new people and exploring the city. His journey into the pet industry has added a new and exciting dimension to his career, combining his love for human interaction with his passion for animals.
​
Now, TJ finds joy in facilitating the reunions of families with their beloved pets. His enthusiasm for seeing these heartfelt moments drives him to ensure that every pet receives the highest level of care and safety.
​
TJ is dedicated to making each transition as smooth and stress-free as possible, reflecting his deep commitment to both pets and their owners
Richard's journey from a seasoned taxi driver to a dedicated pet transporter is a testament to his passion and adaptability. After nearly ten years of transporting people across the city, Richard has shifted gears to focus on what truly excites him: transporting beloved pets.
​
With his extensive experience in providing reliable and caring transport, Richard now brings the same level of commitment and attentiveness to ensuring pets have a safe and comfortable journey.
​
His love for animals has turned into a fulfilling career, where he finds joy in every interaction with his furry passengers.
Testimonials
We love when our clients share a review of their relocation or staycation experience on our Facebook and Google pages. Facebook does not allow reviews to be removed, nor have we switched off the Google review function. Meaning you are reading genuine feedback from our clients, not just reviews which are cherry picked to make us look good.
We also encourage you to provide us with direct feedback at any stage of your relocation process so that we can continue to improve on the services we provide. We are big believers in continuing to grow and see every day and each relocation as an opportunity to learn something new - even if it is a routine or activity we have followed a hundred times before. We think we do a pretty good job and we are delighted that our clients seem to think so too!
What Makes Us Different
Pet owners and animal lovers first, relocation and logistical experts second. We view every animal as extremely precious cargo. Here are a few ways we hope we stand out.
